Shipping Policy

At The Butterfly, we are committed to delivering your orders quickly and safely. Please review our shipping terms below:

Shipping Charges

  • Free shipping on all prepaid orders above ₹399.

  • A small fee of ₹30 is applicable on all COD orders.

Dispatch & Delivery Timeline

  • Orders are usually dispatched within 24 hours of receiving the payment/order confirmation.

  • The estimated delivery time is 3–5 working days from the date of dispatch.

  • Delivery timelines may vary depending on your location and courier partner availability.

Delays & Exceptional Situations

While we always aim for timely delivery, certain factors beyond our control may occasionally cause delays. In such cases:

  • We will escalate the issue with our courier partner.

  • The situation may sometimes require reshipping the order.

  • Please note that orders cannot be cancelled or refunded solely due to transit delays, as we ensure the safe delivery of your package.

Returns & Refunds

For any return or refund-related queries, feel free to contact us at:
📧 contact@thebutterfly.life
📧 thebutterfly.info2@gmail.com